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Oct 06, 2023

Welcome to Bona Life, where dreams are not only protected but also nurtured to flourish, and where the foundation of secure futures is meticulously built. We're not just an insurance company – we're your dedicated companions on a journey towards prosperity. As we take pride in our journey and the principles that steer us, we invite you to delve into our story, our devotion, and the exceptional insurance solutions that make us stand out.

 

Our Beginnings: A Story of Purpose and Vision

Every journey has an inception, and ours ignited from a fervent desire to provide holistic insurance solutions that uplift and empower our fellow #Batswana. Rooted in the heart of Botswana, Bona Life emerged with a distinct purpose – to bridge the gap between financial security and the aspirations of our people. Through all the highs and lows, our dedication to this purpose has remained resolute, propelling us to forge meaningful connections and cultivate an unwavering trust among our valued clients.

Our path has been marked by dedication to our nation's progress. Through the thick and thin, we've stood as steadfast pillars for the people of #Botswana, catering to your insurance needs, nurturing your ambitions, and evolving with your changing lives.

 

A Commitment to Excellence: Our Core Values

Bona Life, our core values are more than just words – they are the very essence of our existence, molding every choice and shaping every service we offer. We champion integrity, transparency, and accountability in every interaction with our clients. Our unwavering commitment to continuous improvement pushes us to discover innovative ways to elevate our services and tailor our solutions to align with the evolving needs of our clients.

 

Let's delve into these core values that form the cornerstone of our foundation:

1. Community: We believe in propelling industry innovation by fostering an open relationship with our community. By sharing our knowledge, we work collectively towards a sustainable future.

2. Authenticity: We prioritize transparency and authenticity in all our actions, services, and products, ensuring that our clients receive nothing but genuine experiences.

3. Trustworthiness: Trust is the currency that fuels our business. Every action we undertake contributes to building and strengthening this invaluable bond.

4. Knowledge: Knowledge is our driving force for innovation. Without it, progress is unattainable, making it a fundamental ingredient in our journey towards advancement.

 

Empowering Lives: Our Range of Insurance Solutions

As a comprehensive insurance provider, Bona Life takes immense pride in offering a diverse spectrum of insurance solutions meticulously tailored to safeguard what matters most to you. Our solutions are meticulously designed to offer not just financial security, but genuine peace of mind. Whether you're seeking individual coverage or exploring group solutions for your business, we extend our protective shield to embrace you.

 

1. Group Life Assurance: In a world where your employees are your biggest assets, our Group Life Assurance solutions stand as guardians, ensuring their well-being is fortified.

2. Lefa Life Cover: Your legacy is invaluable, and our Lefa Life Cover ensures your loved ones can journey forward with confidence during trying times.

3. Thebe Funeral Plan: Amidst life's uncertainties, our Thebe Funeral Plan bestows compassionate support, easing the financial burden of funerals and allowing your family to pay tribute without stress.

 

Partnering for a Brighter Future: Community Engagement

Our commitment transcends beyond insurance solutions – it's rooted in our belief in creating positive transformation. At Bona Life, we're active contributors to local initiatives, aligning with organizations that share our ethos. Through our community endeavors, we aspire to uplift and empower individuals, fostering a future that radiates promise for all.

 

Looking Ahead: Embracing the Journey Together

Reflecting on our journey so far, gratitude fills our hearts for the trust our esteemed clients have placed in us. Bona Life safeguards not only assets but also dreams, aspirations, and the potential for brighter tomorrows. Unified by our pursuit of excellence, innovation, and societal betterment, we eagerly anticipate the next chapter of our journey beside you.

As we celebrate Bona Life's dedication to securing lives and futures, we extend an invitation to explore our insurance solutions, connect with our dedicated team, and join us in sculpting a future defined by positive impact. We thank you for becoming part of our narrative, and we're excited to co-create a vibrant future.

 

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How do I make amendments to my policy?

Fill out an amendment form supplied by Bona Life, and attach relevant supporting documents based on the nature of the amendment. For example:

  • Addition of a child to policy – birth certificate
  • Change of name- marriage, divorce decree or affidavit
  • Change of bank- new banking details 
How do I get my statement for my investment or savings policy?

Send a request to client service team via the various touchpoints (walk-ins, email, Whatsapp, Facebook, telephone) to prepare a policy valuation. Policy valuation will be shared via your preferred medium.

How do I cede my policy for a loan?

Send a request to cede policy to Bona Life and on confirmation of policy status, you will complete a cession form. Attach the KYC forms and policy documents will be prepared showing the cession. This is what you will take to the bank to complete the cession.

How do I surrender my investment or savings policy?

Submit KYC documents, Complete surrender form, write surrender letter & attach bank statement for account that the money will be deposited to.