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Bona Life Insurance is the first indigenous broad-based citizen-owned life insurance company in Botswana which was founded in 2013. The majority shareholder is the Botswana Public Officers Pension Fund (BPOPF) which is the largest financial institution in Botswana valued at P90 billion. The partnership enhances the Bona Life brand and provides a solid backing for the company.

Amongst other things, Bona Life will tailor make solutions that embrace the lives of its diverse membership, their families and Batswana as a whole. Over and above our individual clients, our value proposition to our agents is well above par with the aim of creating long and lasting relationships.

Citizen Economic Empowerment Credentials

Botswana Public Officers Pension Fund (BPOPF) 100%.

Our Vision

We are a trusted partner enabling dreams and aspirations We aim to build trustworthy and sustainable partnerships with the community to provide financial solutions that enhance the lifestyle of the ordinary Motswana. We will provide flexible and innovative life insurance products that reflect our deep understanding of the needs of Batswana to help them plan ahead of time to create sustainable.

Mission Statement 

We provide trusted, innovative and client centric financial solutions that go beyond traditional life insurance to build sustainable relationships with our communities. Bona Life specialises in working closely with different communities to manage the unforeseeable risks inherent in everyday life occurrences. We provide Funeral Cover, Pensions, Employee Benefits and Annuity solutions that cater for the needs of individuals within groups such as pensioners, employees, clubs, associations, or societies including those in the informal sector.

Our Core Values

Our core values underpin everything that we do and help to drive the behaviours that will build the desired culture of trust within the institution and in Botswana.

Our five values that we uphold and base every decision around are:

Community - We are here to progress the innovation of our industry by building an open relationship with our community. By sharing our knowledge, we can move forward together towards a sustainable future.

Authenticity - We seek to stay transparent and authentic throughout our actions, services, and products that we create.

​​Reputation - We work tirelessly in silence and let our success make the noise.

Trustworthiness - We consider trust a key currency in our business. We build trust in every action that we take.

Knowledge - Without knowledge we simply cannot innovate. Knowledge is a key ingredient in the recipe for progression.

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How do I make amendments to my policy?

Fill out an amendment form supplied by Bona Life, and attach relevant supporting documents based on the nature of the amendment. For example:

  • Addition of a child to policy – birth certificate
  • Change of name- marriage, divorce decree or affidavit
  • Change of bank- new banking details 
How do I get my statement for my investment or savings policy?

Send a request to client service team via the various touchpoints (walk-ins, email, Whatsapp, Facebook, telephone) to prepare a policy valuation. Policy valuation will be shared via your preferred medium.

How do I cede my policy for a loan?

Send a request to cede policy to Bona Life and on confirmation of policy status, you will complete a cession form. Attach the KYC forms and policy documents will be prepared showing the cession. This is what you will take to the bank to complete the cession.

How do I surrender my investment or savings policy?

Submit KYC documents, Complete surrender form, write surrender letter & attach bank statement for account that the money will be deposited to.